These Terms and Conditions (“Terms”) govern your use of our website (www.tavascowholesale.com), our products, and our services. By accessing or using our website, creating an account, or placing an order with us, you agree to be legally bound by the following Terms and Conditions.

Information We Collect

Eligibility

Tavasco Wholesale exclusively sells to businesses. By registering for an account or placing an order, you confirm that you are a business entity or an authorized representative of one, and that all products purchased are intended strictly for resale or business operational use.

Account Registration

You are responsible for keeping your account credentials secure. You agree to provide accurate, complete, and current information during the registration process and to update it promptly if any changes occur. Tavasco Wholesale reserves the right to suspend or permanently terminate accounts that appear to be providing false, outdated, or misleading information or those found to be in violation of our policies.

Minimum Order Quantities (MOQs)

Each brand listed on our platform is subject to specific Minimum Order Quantities (MOQs), which must be met to complete the order. Orders that do not meet the required MOQ for a brand will not be processed under any circumstances.

Product Listings and Pricing

All products listed on our website are subject to availability. We reserve the right to change prices at any time without prior notice. All prices listed are exclusive of applicable taxes, shipping costs, and customs duties. Merchandise is invoiced at the pricing in effect at the time of shipment. Unless otherwise agreed in writing, all orders are considered F.O.B. (Freight On Board) from our warehouse in New Jersey.

Shipping & Delivery

We ship all orders using common carriers including UPS, FedEx, and LTL freight services. A fuel surcharge may apply to your shipment, and this surcharge is subject to adjustments based on current Department of Transportation (DOT) regulations. Tavasco Wholesale is not responsible for delays caused by shipping carriers, customs clearance, inclement weather, or other unforeseen factors. We also offer direct shipment services to Amazon FBA, Walmart WFS, and other third-party logistics (3PL) fulfillment centers upon request.

Freight Claims:

It is your responsibility to inspect all deliveries at the time of arrival. Any visible shortages, product damages, or signs of tampering must be documented on the delivery receipt and reported to us within 48 hours of delivery.

Returns, Refunds, and Exchanges

Tavasco Wholesale enforces a strict return and refund policy.

Returns are only accepted for manufacturer defects and must be reported within 48 hours of receiving the shipment. All returned items must be in their original condition, including the original packaging and documentation. Approved returns will be issued in the form of store credit only.

Exchanges must be requested within 72 hours of delivery and require prior approval. All shipping costs related to the return and reshipment of exchange items are the buyer’s responsibility.

A standard 20% restocking fee applies to all returned merchandise. For grocery or consumable items, a 30% restocking fee applies.

All discounted, clearance, or promotional items are considered final sale and are not eligible for return, exchange, or refund under any circumstance.

Order Cancellations

Once an order has been confirmed and payment has been received, it cannot be canceled. We place orders directly with manufacturers or suppliers based on your confirmation. Unless explicitly authorized by Tavasco Wholesale, such orders are non-refundable.

Brand Authorization and Amazon Ungating

Tavasco Wholesale is not an authorized reseller for all brands featured on our platform. In certain situations, we may provide brand authorization letters or compliant invoices to support Amazon ungating applications. It is your responsibility to confirm brand eligibility prior to making a purchase. We do not guarantee ungating approvals on Amazon or any third-party platform.

Resale on Amazon, Walmart, and Other Marketplaces

Buyers are solely responsible for ensuring that the products they purchase are not restricted, gated, or prohibited for resale on their intended marketplace. Tavasco Wholesale disclaims any liability for account suspension, listing removal, or enforcement actions arising from compliance or policy issues related to third-party platforms.

Intellectual Property

All content displayed on our website—including text, logos, images, product descriptions, and site design—is the intellectual property of Tavasco Wholesale or its licensors. No content may be copied, reproduced, or used without express written permission from Tavasco Wholesale.

Limitation of Liability

Tavasco Wholesale shall not be held responsible for any indirect, incidental, punitive, or consequential damages resulting from delayed shipments, product mislabeling, damages during transit, marketplace restrictions, or inventory changes. Our total liability, under any circumstances, is limited to the value of the goods sold to you.

Privacy and Data Use

We are committed to protecting your privacy. All personal and company information you provide is stored securely and is only used for order fulfillment, communication, or compliance with regulations. We do not sell or rent any of your data to third parties.

Governing Law

These Terms and Conditions are governed by the laws of the State of New Jersey, without regard to any conflict of law principles. All disputes shall be handled exclusively in the courts of the State of New Jersey.

Policy Updates

Tavasco Wholesale reserves the right to amend these Terms and Conditions at any time, without prior notice. Any changes will become effective immediately upon being posted on our website. Continued use of the website constitutes your acceptance of the revised Terms.